Conditions of Service

NT Power is committed to supplying our customers with a safe and reliable source of electricity. 

Our Conditions of Service is a legal statement that addresses our operating practices, types and levels of service available to our customers within our service area, and our connection policies.

We have revised our Conditions of Service effective on March 14, 2022. A summary of changes is provided below. Subsequently, we updated our Conditions of Service on May 27, 2024, to include Distributor Specific Electric Vehicle Charging Connection Requirements. 

Summary of Changes to Conditions of Service

Conditions of Service

Please use our Conditions of Service Feedback Form below to provide us with your comments and suggestions

 

Conditions of Service Feedback

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